Frequently Asked Questions About Our Services

Find comprehensive answers to common questions about our packing, moving, and relocation services in Bangalore

How much advance notice do you need for booking a move?

We recommend booking at least 3-7 days in advance, especially during peak moving seasons (month-ends, summer months). This allows us to schedule a free inspection, provide a detailed quote, and allocate the right crew and vehicle for your move.

However, we also accommodate last-minute requests subject to availability. For large moves (4BHK+ or office relocations), we suggest 2 weeks notice for optimal planning, resource allocation, and to secure your preferred move date. Early booking often comes with seasonal discounts and better availability.

What high-quality packing materials do you use for safe relocation?

We use premium, moisture-resistant packing materials to ensure your belongings reach their destination safely:

  • Bubble Wrap & Packing Paper: For wrapping fragile items like glassware, electronics, and artwork.
  • Corrugated Boxes: Various sizes (small, medium, large) for different household items, clearly labeled for easy identification.
  • Wooden Crates: Heavy-duty crates for valuable, antique, or oddly shaped items requiring maximum protection.
  • Packing Peanuts & Foam Sheets: To fill voids and prevent items from shifting during transit.
  • Stretch Wrap: For securing furniture, appliances, and mattresses.
  • Furniture Blankets: Thick, padded blankets to protect furniture from scratches and dents.
  • Dish Packs: Specialized boxes with dividers to safely pack glassware and dinner sets.

All materials are designed to withstand the rigors of transport. We offer custom wooden crating for premium items like pianos, antiques, and artwork at an additional cost.

Do you provide comprehensive insurance for my belongings during transit?

Yes, we offer comprehensive transit insurance for all your belongings to provide peace of mind:

  • Standard Coverage: ₹10 lakhs included in all packages at no extra cost.
  • Premium Coverage: Up to ₹50 lakhs available on request for high-value items.
  • Coverage Includes: Damage during packing, loading, transit, and unloading.
  • Claims Process: Simple documentation and quick settlement within 7-10 working days.
  • Special Items: Art, antiques, jewelry, and electronics can be covered with special riders.

We provide detailed documentation and full support throughout the claims process. Insurance is mandatory for long-distance moves and optional for local relocations. Our claims team is available to assist you 24/7.

What areas in Bangalore and beyond do you serve?

We provide reliable relocation services across all major areas of Bangalore, including:

  • Koramangala, Indiranagar, Whitefield
  • Electronic City, Marathahalli, HSR Layout
  • Jayanagar, Malleshwaram, MG Road
  • Yelahanka, Hebbal, Bellandur
  • Sarjapur Road, Kanakapura Road

We also serve surrounding areas up to 30km from the city center. For locations beyond our standard service zone, a nominal transportation surcharge may apply. We provide long-distance relocation services across India with dedicated vehicles and experienced crews. Our network covers major cities like Mumbai, Delhi, Chennai, Hyderabad, and Pune.

How do you handle delicate items like electronics, glassware, and artwork?

Delicate items receive special attention and are handled by our specially trained crew:

  • Electronics (TVs, Computers): Packed in original boxes when possible, or in custom-sized boxes with ample padding. Anti-static materials are used for sensitive equipment. TVs are packed upright with corner protectors.
  • Glassware & Dinner Sets: Wrapped individually in bubble wrap and packed in dish packs with dividers. Plates are packed vertically to prevent breakage.
  • Mirrors & Framed Art: Crated with wooden frames and corner protectors for maximum protection against impact.
  • Pianos & Safes: Handled by specialists using specialized equipment and secured in custom crates.
  • Chandeliers: Carefully disassembled, components wrapped in bubble wrap, and packed in custom crates.

Our team is trained in handling sensitive equipment and uses specialized materials to ensure safe transportation. We also provide a detailed inventory and photographic documentation for high-value items.

What factors affect the final moving cost?

Our transparent pricing is based on several key factors to provide an accurate quote:

  • Volume of Goods: Measured in cubic feet or the number of containers required.
  • Distance: Local moves (within Bangalore) vs. long-distance or intercity relocations.
  • Floor Level: Ground floor vs. higher floors (elevator availability affects labor and time).
  • Packing Requirements: Full packing service vs. self-packed items.
  • Special Items: Piano, safe, aquarium, large artwork, or pool table.
  • Additional Services: Storage, furniture disassembly/reassembly, deep cleaning, or vehicle transport.

We provide a detailed, itemized quote after a free inspection with no hidden charges. What we quote is exactly what you pay. We also offer flexible payment options including EMI.

Can I track my shipment in real-time during transit?

Yes, we provide real-time tracking for all moves to keep you informed:

  • You'll receive a unique tracking number immediately after booking confirmation.
  • GPS tracking is available for all long-distance and intercity moves, accessible via our website.
  • Regular updates via SMS and WhatsApp at key milestones (loading complete, departure, en route, arrival).
  • 24/7 customer support team available for status inquiries and assistance.
  • Estimated time of arrival (ETA) updates provided throughout the journey.

For local moves, our move supervisor will keep you updated via phone calls. For intercity moves, you can track your vehicle's exact location on a map in real-time, ensuring complete transparency and peace of mind.

What is your simple 4-step booking process?

Our hassle-free 4-step booking process is designed for your convenience:

  1. Free Inspection: We visit your location for a no-obligation assessment of your belongings and move requirements.
  2. Get Quote: Receive a detailed, transparent quote within 30 minutes, with no hidden charges.
  3. Confirm Booking: Sign the service agreement and pay a 10% advance to secure your move date.
  4. Move Day: Our professional team arrives on time with all necessary equipment to execute your move smoothly.

You can book online through our website, by phone, or via WhatsApp. The balance payment is due only after the successful delivery and unpacking of your belongings at your new location. We also provide a digital copy of all documents.

Still Have Questions?

Our customer support team is available 24/7 to assist you with any queries about your relocation. We're here to make your move stress-free.

Call Support: +91 7015040899
×

Get Your Free Quote

Get a Free Quote

Fill out the form below and we'll contact you within 5 minutes

×